Cave & Crag Newsletter - December 2009

Its nearly that time again! Turkey, mince pies, sherry trifle and an exciting visit from Father Christmas. If you are stuck for gift ideas we have put together a collection of great products to give you a helping hand.

Christmas Tree


Our Christmas gift ideas are great for the outdoor enthusiast. We've included the Vango Contour 65 Rucksack which is part of the DofE Recommended kit and is reduced to a fabulous £39.95. For the climber there is the Mammut Flash 10.5mm, 60m rope. Reduced to a cool £119.99. The Snugbug Ear Flap hat is hand knitted in Nepal and is lined with fleece for extra warmth. We've also included the essential Buff which would make a fantastic stocking filler.

Snugbug Hat              Vango Contour        Mammut Flash


We have been updating our website recently, hoping to make it as customer friendly as possible. We have introduced a few improvements:
  • Live Chat Facility. This service is available Monday to Friday 9am to 5.30pm.
  • Sage Pay offers customers extra security and peace of mind when paying for goods on our website.
  • Vango tent pitching instructions. Within the tent description is a link to the instructions which you can print out and keep.
  • Clothing Size Charts from Lowe Alpine, Sprayway, Mountain Equipment, Lundhags and Ronhill to give you a guide as we know purchasing clothing online can be difficult.
  • Get the Latest Weather and hazard info for the Yorkshire Dales instantly.
We have improved the look and feel of our website to make navigation smoother and hopefully it is easier to use than ever. Have a look around and see what you think to the updated site.

Memory Map AdventurerSomething amazing is coming.... Introducing the finest GPS in its class - the Memory Map Adventurer 2800
This feature packed GPS System can be used straight from the box with selected British National Parks included on Ordnance Survey Landranger 1:50,000 mapping. Weatherproof and rugged the Adventurer weighs just 135g and that's including the battery! The Adventurer 2800 consistently outperforms its rivals making it the only real choice for anyone wanting a GPS device to display real time positioning on detailed full colour topographic maps. This fabulous GPS System is now in stock. Don't get left behind, order one today.

To make sure that your gifts arrive in time for Christmas, please order in plenty of time.
We will make every effort to process orders within 24 hours but we rely on the Post Office and couriers to get them to you, so please note the following last postage dates:

UK Tracked Mail (Standard delivery): Friday 18th December
UK Next Day Special Delivery: Wednesday 23rd December
UK Next Day Courier Delivery: Tuesday 22nd December
International Airsure (up to 2kg in weight): Tuesday 15th December


We would like to wish all our customers a very Merry Christmas and a Happy New Year.

Read our September Newsletter.
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Testimonials

Hi Alan, The t-shirt arrived this morning, fantastic service and the medium is plenty big enough I think the large might have swamped him! Thanks again for a first class service. Gail (18/08/10)

Hi, excellent service, ordered online and delivered 21hrs later, also the tent is exactly what I wanted, will definitely be ordering from you again. thanks. Regards Derek (18/08/10)

Thank you. I had the Vango Apex on my doorstep in Sweden on the 5th day after ordering. I am very pleased. also with the tent. Thankfully I am no taller than 175cm so I fit just inside it. I will return when I need more gear. Håkan (13/08/10)

Hi Alan, Thank you very much for the excellent service tent was received Tuesday fantastic. Edward (15/08/10)

Hi, This is my second purchase from you now, I really appreciate the top service. The items have arrived quickly and in perfect condition. Cheers, Rob (12/08/10)

Hi Alan, just letting you know I received my Vango tent today and everything was in order. Also like to say thanks for the mistake I made when ordering which you picked up on straight away, very pleased with the service you provide and would highly recommend you. Many thanks Michael (09/08/10)

Hi, just to say thank you for the prompt delivery of the above order - it was here in time to give as a Birthday present to a friend. All is well with the garment; the packaging; postage; delivery; website and service. I shall be back! Yours Carol (06/08/10)

Dear Alan, Goods arrived this morning-all as stated and in really fast time. Excellent service. Congratulations! Many Thanks, Terry Howe (04/08/10)

Thanks for my tent and gear, put up tent this evening very pleased....... can't wait to use it! Very pleased and impressed with the service and the web site, thanks once again. Fred (03/08/10)

Alan, great service and product. We can get all the kit in even surf boards. It's huge! Many thanks Phil (02/08/10)

I have been very impressed with the Vango Icarus 500 tent and footprint that I ordered from you. As well as being delivered quickly, it was exactly what I was expecting. Very easy to put up (by myself unaided in about 15 minutes), and plenty of space inside. Thankyou for an excellent service. Rose Morris (29/07/10)

Excellent service. Goods received with 12 hours of ordering, just what I needed, and well within the time, Thank you, Robert (29/07/10)

hi alan got my Mountain Equipment Dreamcatcher 850 Sleeping Bag 2010 i would just like to say thank you very much fantastic bag i will be looking at more stuff from your company ok many thanks alan middleton (20/07/10)

Just received the stone green version - exactly what I wanted so I'm having the black one as well! Many thanks to Martyn for all his help with the confusion over the last payment - great service. Martin (16/07/10)

Very efficient, thank you! Lucy (24/06/10)

I received the order earlier this week. Many thanks for your help, Kathryn (18/06/10)

I received this delivery earlier today. Thanks for such prompt service. Tom (11/06/10)

Hi Alan, Just a quick note to say how fantastic your service has been. The tent we ordered arrived this morning at 8.0am. I am highly delighted with your speed and efficiency and would definately use Cave & Crag again. Best Wishes Steve, Pat & Laura (04/06/10)

Alan, Many thanks - the jacket arrived this morning - excellent service! Regards Graeme (29/05/10)

Alan, Thank you for the prompt service. Goods delivered today. Regards David (20/05/10)

Hi Alan, My order arrived this morning. Thanks for such an excellent and speedy service. Kind regards, Nikki (20/03/10)

Hello Alan, Thanks for sending the sleeping bag so promptly. I'm glad I've found you - good old Google! Regards, John (27/01/10)

Dear Cave and Crag the stove arrived fine and works very well many thanks for the good service. Paul (23/01/10)

Sorry to only just respond. Thank you for the amazingly speedy dispatch of order. 48hours and the parcel had arrived. Also thank you for the very helpful advice. Glen (13/01/10)


 

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CAVE & CRAG Ltd, Market Place, Settle, North Yorkshire, BD24 9ED Climbing - Camping - Walking - EQUIPMENT SPECIALISTS