Cave and Crag Testimonials

What our customer's have to say about us!

All customer testimonials are quoted exactly as they were sent to us.

  • Hi Alan, The t-shirt arrived this morning, fantastic service and the medium is plenty big enough I think the large might have swamped him! Thanks again for a first class service. Gail (18/08/10)

  • Hi, excellent service, ordered online and delivered 21hrs later, also the tent is exactly what I wanted, will definitely be ordering from you again. thanks. Regards, Derek (18/08/10)

  • Hi Alan, Thank you very much for the excellent service tent was received Tuesday fantastic. Edward (15/08/10)

  • Thank you. I had the Vango Apex on my doorstep in Sweden on the 5th day after ordering. I am very pleased, also with the tent. Thankfully I am no taller than 175cm so I fit just inside it. I will return when I need more gear. Håkan (13/08/10)

  • Hi, This is my second purchase from you now, I really appreciate the top service. The items arrived quickly and in perfect condition. Cheers, Rob (12/08/10)

  • Hi Alan, just letting you know I received my Vango tent today and everything was in order. Also like to say thanks for the mistake I make when ordering which you picked up on straight away, very pleased with the service you provide and would highly recommend you. Many thanks Michael (09/08/10)

  • Hi, just to say thank you for the prompt delivery of the above order - it was here in time to give as a Birthday present to a friend. All is well with the garment; the packaging; postage; delivery; website and service. I shall be back! Yours Carol (06/08/10)

  • Dear Alan, Goods arrived this morning-all as stated and in really fast time. Excellent service. Congratulations! Many Thanks, Terry Howe (04/08/10)

  • Thanks for my tent and gear, put up tent this evening very pleased....... can't wait to use it! Very pleased and impressed with the service and the web site, thanks once again. Fred (03/08/10)

  • Alan, great service and product (Vango Orchy 500 Tent). We can get all the kit in even surf boards. It's huge! many thanks Phil (02/08/10)

  • I have been very impressed with the Vango Icarus 500 tent and footprint that I ordered from you. As well as being delivered quickly, it was exactly what I was expecting. Very easy to put up (by myself unaided in about 15 minutes), and plenty of space inside. Thankyou for an excellent service. Rose Morris (29/07/10)

  • Excellent service. Goods received within 12 hours of ordering, just what I needed, and well within the time, Thank you, Robert (29/07/10)

  • hi alan got my Mountain Equipment Dreamcatcher 850 Sleeping Bag 2010 i would just like to say thank you very much fantastic bag i will be looking at more stuff from your company ok many thanks alan middleton (20/07/10)

  • Just received the stone green version (Lowe Alpine Micro Grid Zipneck) - exactly what I wanted so I'm having the black one as well! Many thanks to Martyn for all his help with the confusion over the last payment - great service. Martin (16/07/10)

  • Very efficient, thank you! Lucy (24/06/10)

  • I received the order earlier this week. Many thanks for your help, Kathryn (18/06/10)

  • I received this delivery earlier today. Thanks for such prompt service. Tom (11/06/10)

  • Hi Alan, Just a quick note to say how fantastic your service has been. The tent we ordered arrived as promised this morning at 8.0am. I am highly delighted with your speed and efficiency and would definately use Cave & Crag again. Best Wishes Steve, Pat & Laura (04/06/10)

  • Alan, Many thanks - the jacket arrived this morning - excellent service! Regards Graeme (29/05/10)

  • Alan, Thank you for the prompt service. Goods delivered today. Regards David (20/05/10)

  • Hi Alan, My order arrived this morning. Thanks for such an excellent and speedy service. Kind regards, Nikki (20/03/10)

  • Hello Alan, Thanks for sending the sleeping bag so promptly. I'm glad I've found you - Good old Google! Regards, John (27/01/10)

  • Dear Cave and Crag the stove arrived fine and works very well many thanks for the good service. Paul (23/01/10)

  • Sorry to only just respond. Thank you for the amazingly speedy dispatch of order. 48hours and the parcel had arrived. Also thank you for the very helpful advice. Glen (13/01/10)

  • That is great. Thank you so much. Fabulous service. Thanks again. Best wishes Sally (13/01/10)

  • Many thanks - they've arrived today. A godsend in the current weather conditions, with good wishes, Helen (02/01/10)

  • Dear Alan, Safely received at 0900 today. Thank you very much. Best wishes for 2010. John (02/01/10)

  • Dear Alan, received this morning. Thanks for the prompt and efficient service. Regards David (31/12/09)

  • Dear Alan, Today, my first day of post since Christmas, I received the order that I placed on Christmas Eve. Thank you for the speedy response. Thank you also for the friendly and helpful advice given by phone before I placed my order. I do appreciate such an invaluable service. Happy New Year. Regards, Wendy (29/12/09)

  • Alan, Superb next day service. The head torch arrived as you had advised it would. Many thanks Bernard (17/12/09)

  • Thanks Alan, and please thank Nicki for her advice on backpacks. Regards Steve (09/12/09)

  • Received today, great service thanks. Stu (02/12/09)

  • Order safely received today. Appreciate your company's prompt service. Best wishes Austin (02/12/09)

  • Hi, just to let you parcel arrived to-day, excellent service. Thank you. Karen Wallbank (26/11/09)

  • Hi Alan, just to let you know I received my jacket this morning (Wednesday) perfect, thank you. Regards Hazel (25/11/09)

  • Hi there, just to let you know, my headlamp arrived today as promised. Thanks for the friendly, efficient service. Lee (23/11/09)

  • Hi, Thank you for letting me know. Much appreciated. It is very nice to get a more personal service than the usual places offer. Regards Liam (23/11/09)

  • Thanks Alan. Very efficient! All the best, Richard Cash (06/11/09)

  • Alan, parcel arrived yesterday, 24 hours after my order. Excellent service! Thanks very much. Regards Steve (05/11/09)

  • Many thanks. Once again splendidly prompt service - what a refreshing change. Kind regards David (27/10/09)

  • Hi Alan, I received my order this morning. Thank you for your quick and speedy service, I would definitely recommend 'Cave & Crag' to any outdoor enthusiast. Many thanks, Dave Barber (22/10/09)

  • Alan, can I just say that you have provided a great service. Had all items in stock, properly packaged, you told me when they were dispatched and they arrived safely within the early part of the time scale you stated. I wanted to say thanks. Best regards, Ken Nelson (22/10/09)

  • Thanks very much. They have now arrived and fit very well. Regards, Derek Tibbetts (14/10/09)

  • Hello, Just to let you know that this order has arrived safely. Thank you for your speedy and efficient service. Thank you. Val Smith (05/10/09)

  • It arrived yesterday - very prompt and efficient service thanks (and so nice to get a dispatch email from a real person!). Kind regards Kathy Smith (03/10/09)

  • Dear Mr. Alan Suttie, I have been very impressed by your website, your superb range of goods and by the efficient and couteous service provided to me. For all of which I thank you very much indeed. With best wishes, Michael de Hesellum (17/09/09)

  • Thanks Alan. Brilliant service. Much appreciated. Regards Annie (07/09/09)

  • Thank you to all at Cave and Crag. I sent my order in at 10:41am on Monday. It was acknowledged at 11:15am. I had all my goods in my greasy mitts all present and correct by 10:36am on Tuesday i.e. LESS than 24 hours from sending the order in! You've guessed - ONE VERY HAPPY CUSTOMER!!! Thanks again. Ronald Stevenson (26/08/09)

  • Thankyou for the prompt service - very welcome when many others online are posting deceptive stock levels or disguising old stock as the latest. Many thanks Tony Dix (06/08/09)

  • Thank you very much for my tent. It arrived in good time. Kane (05/08/09)

  • Alan, Thanks for your speedy delivery - the tent has already arrived. I will check everything when we get a dry day! Many thanks Cerys (04/08/09)

  • Hi Alan, Just to let you know I have received the tent yesterday and just to say thank you for all your help...cheers Paul Meers (01/08/09)

  • Received my order on 28th, thank you very much for excellent service! Margaret Clements (30/07/09)

  • Hi Alan, Received my order today, thanks again for an efficient service and for including my 10% discount. Catherine (27/07/09)

  • Tent received (had to pick up from Parcel force but oh hum). Unpacked and roughly pitched in back garden. All good; it looks a decent bit of kit. Thanks for the great service. Steven (25/07/09)

  • Hi Alan, Just a quick note to say many thanks. They arrived Saturday morning post. Perfect service. I'll surely use you again. Cheers Pete (19/07/09)

  • Many thanks Alan! Yours can be named as TOP service. Luis (11/07/09)

  • The shelter is a fantastic thing - way better than a gazebo which was our other option. It's quite windy here today but it looks like it'll stand up to any amount of wind. I'd recommend it to anyone who wants a bit of extra space camping or just as a sun/rain shelter when out and about or in the garden. Many thanks, Jen (06/07/09)

  • Just a note to tell you that the mugs have just arrived and are just what I needed. Thank you for getting them to me so quickly and for keeping me informed about delivery. Regards Jean Reynolds. (30/06/09)

  • Fantastic service - many thanks. Owen Kyffin (30/06/09)

  • Thank you for your prompt service which we appreciate. We will certainly use your company again and mention it to our friends. Sheila Graham (24/06/09)

  • Hi Alan, Received today order number 16179 once again excellent service. Many thanks and best Regards Kenneth (17/06/09)

  • Hi. Just to let you know that I received my delivery yesterday and am absolutely delighted with the products and service, thankyou. Joanne Pinwill (12/06/09)

  • Hi Alan, the T-Shirt arrived today and fits a treat. Thank you for your excellent service. Tim Long (10/06/09)

  • Hi Alison, ordered received safely. The jacket is very nice and fits well. Many thanks to you and your team. ian (06/06/09)

  • Three other sites said they sold the goods we were after but were out of stock. You were the only supplier we located able to meet our travel deadline. Many thanks again, Kevin Bulmer (05/06/09)

  • Thanks for that Alan. Now we know where you are we will look to you again. Regards, Kevin Bulmer (01/06/09)

  • I picked up the shoes from the post office yesterday, they are terrific so many thanks for the great service. Barrie (28/05/09)

  • Just a quick note to say thanks for the prompt delivery and great service from you last week, had a trial run in the garden on Sunday and the kids loved the tent. Regards Rob (27/05/09)

  • My daughter has just returned from the walking holiday on the Isle of Wight with school and the feedback is 'very comfortable indeed'. Julia (22/05/09)

  • Thanks Alan. The parcel arrived today - great service - many thanks again. Annemarie (16/05/09)

  • Thanks for the update Alan. I bought a pair of these shoes this time last year and found them to be the best shoes I've ever owned. Can't find the correct size in Australia (I emigrated last August) for love nor money so was delighted when I found your site via a Google search and that you deliver to Aus. Many thanks Barrie (16/05/09)

  • Super - thanks for the prompt service. Julia (14/05/09)

  • Hello Nicki, I receipt the package on Monday at 09:30 in the morning. What a fast service!!! Everything was perfect. Thank you for everything. Best regards, Ignacio (07/04/09)

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Testimonials

Hi Alan, The t-shirt arrived this morning, fantastic service and the medium is plenty big enough I think the large might have swamped him! Thanks again for a first class service. Gail (18/08/10)

Hi, excellent service, ordered online and delivered 21hrs later, also the tent is exactly what I wanted, will definitely be ordering from you again. thanks. Regards Derek (18/08/10)

Thank you. I had the Vango Apex on my doorstep in Sweden on the 5th day after ordering. I am very pleased. also with the tent. Thankfully I am no taller than 175cm so I fit just inside it. I will return when I need more gear. Håkan (13/08/10)

Hi Alan, Thank you very much for the excellent service tent was received Tuesday fantastic. Edward (15/08/10)

Hi, This is my second purchase from you now, I really appreciate the top service. The items have arrived quickly and in perfect condition. Cheers, Rob (12/08/10)

Hi Alan, just letting you know I received my Vango tent today and everything was in order. Also like to say thanks for the mistake I made when ordering which you picked up on straight away, very pleased with the service you provide and would highly recommend you. Many thanks Michael (09/08/10)

Hi, just to say thank you for the prompt delivery of the above order - it was here in time to give as a Birthday present to a friend. All is well with the garment; the packaging; postage; delivery; website and service. I shall be back! Yours Carol (06/08/10)

Dear Alan, Goods arrived this morning-all as stated and in really fast time. Excellent service. Congratulations! Many Thanks, Terry Howe (04/08/10)

Thanks for my tent and gear, put up tent this evening very pleased....... can't wait to use it! Very pleased and impressed with the service and the web site, thanks once again. Fred (03/08/10)

Alan, great service and product. We can get all the kit in even surf boards. It's huge! Many thanks Phil (02/08/10)

I have been very impressed with the Vango Icarus 500 tent and footprint that I ordered from you. As well as being delivered quickly, it was exactly what I was expecting. Very easy to put up (by myself unaided in about 15 minutes), and plenty of space inside. Thankyou for an excellent service. Rose Morris (29/07/10)

Excellent service. Goods received with 12 hours of ordering, just what I needed, and well within the time, Thank you, Robert (29/07/10)

hi alan got my Mountain Equipment Dreamcatcher 850 Sleeping Bag 2010 i would just like to say thank you very much fantastic bag i will be looking at more stuff from your company ok many thanks alan middleton (20/07/10)

Just received the stone green version - exactly what I wanted so I'm having the black one as well! Many thanks to Martyn for all his help with the confusion over the last payment - great service. Martin (16/07/10)

Very efficient, thank you! Lucy (24/06/10)

I received the order earlier this week. Many thanks for your help, Kathryn (18/06/10)

I received this delivery earlier today. Thanks for such prompt service. Tom (11/06/10)

Hi Alan, Just a quick note to say how fantastic your service has been. The tent we ordered arrived this morning at 8.0am. I am highly delighted with your speed and efficiency and would definately use Cave & Crag again. Best Wishes Steve, Pat & Laura (04/06/10)

Alan, Many thanks - the jacket arrived this morning - excellent service! Regards Graeme (29/05/10)

Alan, Thank you for the prompt service. Goods delivered today. Regards David (20/05/10)

Hi Alan, My order arrived this morning. Thanks for such an excellent and speedy service. Kind regards, Nikki (20/03/10)

Hello Alan, Thanks for sending the sleeping bag so promptly. I'm glad I've found you - good old Google! Regards, John (27/01/10)

Dear Cave and Crag the stove arrived fine and works very well many thanks for the good service. Paul (23/01/10)

Sorry to only just respond. Thank you for the amazingly speedy dispatch of order. 48hours and the parcel had arrived. Also thank you for the very helpful advice. Glen (13/01/10)


 

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CAVE & CRAG Ltd, Market Place, Settle, North Yorkshire, BD24 9ED Climbing - Camping - Walking - EQUIPMENT SPECIALISTS