Delivery

Pat


Postage & Packing Charges
These are our charges for postage and packing depending on delivery region and total weight of your order. The cost of postage and packing will be automatically calculated for your order and will be displayed on the final checkout page.

Please see Terms and Conditions for information concerning free carriage.

For UK orders under 5kg in weight we use Royal Mail services. Delivery time is usually 2-4 days from dispatch. If you wish, you can opt for next working day delivery for a small extra charge. (Mid-Day is the cut-off time for receiving orders for delivery next day.)

For UK orders over 5kg in weight we normally use a Courier service. We would be grateful if you would ensure that someone is available at the delivery address to sign for the parcel. It is possible to collect parcels from your local APC depot, or Post office if we have used ParcelForce but to avoid inconvenience, please remember that when ordering, you have the option to have goods sent to a works or other suitable address.

Please help us to help you. We can arrange to leave packages in a Safe Place. Please enter details of your safe place on the checkout page.

N.B For International deliveries under 2kg in weight, we use Royal Mail Airsure or Royal Mail International Signed For, however, in certain circumstances it may be necessary to use an alternative delivery method. If this is likely to incur a higher postage charge, we will e-mail customers to inform them of the revised charge, and will not take payment or despatch orders until the carriage charge has been agreed by the customer.

Delivery to non-EU countries may attract a customs duty charge. This is payable by the customer upon delivery.

* Quote Price. The carriage charge will be calculated depending on the weight and delivery country/Zone. This will be shown during the purchasing process.

Region Start Weight (kgs) End Weight (kgs) Charge     
UK Mainland
0.00 1.00
£3.99
1.01 3.0
£4.99
3.01 4.99
£5.99
5.0 20.0 £6.99
20.01 30.0 £7.99
30.01 40.0 + £15.99
UK Highlands & Islands inc. N Ireland 0.00 1.0 £4.99
1.01 5.0 £5.99
5.01 30.0 12.99
30.01 40.00 + £26.99
Europe 0.00 0.20 £7.25
0.21 0.45 £8.25
0.46 0.70 £9.25
0.71 1.00 £11.50
1.01 2.00 £17.50
2.0 20.00 Quote Price *
ROW 0.00 0.45 £8.95
0.46 0.75 £13.25
0.76 1.00 £14.25
1.01 1.25 £16.50
1.26 1.75 £20.50
1.76 2.00 £23.00
2.01 20.0 Quote Price *


Love your Mum? Show her how much you care with a gift from

Flower

our Mother's Day Collection

Brand Search

 

Newsletter Sign-up

Why buy from us?

Smiley Choose your product with confidence.
Phone Unsure? Call us, we’re here to help.
Free delivery on orders over £100.
sad Not in Stock. Accurate delivery dates given.
£ We will NOT take payment until your order is dispatched.

Testimonials

Hello Alan, Thanks for sending the sleeping bag so promptly. I'm glad I've found you - good old Google! Regards, John (27/01/01)

Dear Cave and Crag the stove arrived fine and works very well many thanks for the good service. Paul (23/01/01)

Sorry to only just respond. Thank you for the amazingly speedy dispatch of order. 48hours and the parcel had arrived. Also thank you for the very helpful advice. Glen (13/01/10)

That is great. Thank you so much. Fabulous service. Thanks again. Best wishes Sally (13/01/10)

Many thanks - they've arrived today. A godsend in the current weather conditions, with good wishes, Helen (02/01/10)

Dear Alan, Safely received at 0900 today. Thank you very much. Best wishes for 2010. John (02/01/10)

Dear Alan, Received this morning. Thanks for the prompt and efficient service. Regards David (31/12/09)

Dear Alan, Today, my first day of post since Christmas, I received the order that I placed on Christmas Eve. Thank you for the speedy response. Thank you also for the friendly and helpful advice given by phone before I placed my order. I do appreciate such an invaluable service. Happy New Year. Regards, Wendy (29/12/09)

Alan, Superb next day service. The head torch arrived as you had advised it would. Many thanks Bernard (17/12/09)

Thanks Alan, and please thank Nicki for her advice on backpacks. Regards Steve (09/12/09)

Received today, great service thanks. Stu (02/12/09)

Order safely received today. Appreciate your company's prompt service. Best wishes, Austin (02/12/09)

Hi, just to let you know parcel arrived to-day, excellent service. Thank you. Karen Wallbank (26/11/09)

Hi Alan, Just to let you know I received my jacket this morning (Wednesday) perfect, thank you. Regards Hazel (25/11/09)

Hi there, just to let you know, my headlamp arrived today as promised. Thanks for the friendly, efficient service. Lee (23/11/09)

Hi, Thank you for letting me know. Much appreciated. It is very nice to get a more personal service than the usual places offer. Regards Liam (23/11/09)

Thanks Alan. Very efficient! All the best, Richard Cash (06/11/09)

Alan, parcel arrived yesterday. 24 hours after my order. Excellent service! Thanks very much. Regards Steve (05/11/09)

Many thanks. Once again splendidly prompt service - what a refreshing change. Kind regards David (27/10/09)

Affiliate Scheme

Place a Cave and Crag banner on your site linking to us and earn money.
Already a member? Click here to login.
Want to join? Click here to find out more.

PPC Card

Register with us NOW and we will send you one of our coveted PPC cards.
This will immediately entitle you to a fabulous 10% discount on any purchase you make either on-line or through our store.


CAVE & CRAG Ltd, Market Place, Settle, North Yorkshire, BD24 9ED Climbing - Camping - Walking - EQUIPMENT SPECIALISTS